Twilio · WhatsApp · Voice AI

Hi, I'm Gonzalo. I build the calls, WhatsApp and AI agents other teams depend on.

Agencies put their logo on my work. Businesses run their intake on it. And I build a lot of it on camera, so you can see exactly how I think before we ever talk.

I reply within 24 hours · English or Spanish
Shipped for teams at OSC Web Design Lionmane Software AI Boost Elevate Automations
01 — Where you fit

Three kinds of people end up here.

You run a business

Calls and messages are leaking leads, and you can't see where.

I audit your phone, WhatsApp and automation setup and show you what each gap costs.

The communication audit →
You run an agency

Your client depends on it, and you need someone who has shipped it before.

I build the Twilio and WhatsApp engine behind your product, white-label, under your name.

See agency work →
You're a developer

You build this stuff and want to get to production faster.

Tutorials with real code, one-on-one mentorship, and soon a community to share what works.

For developers →
02 — The work

I don't deal in hypotheticals. Here is what I've shipped.

All case studies →
Twilio Flex · Contact center · For an agency

An agency's client was counting on a contact center that kept losing calls. I rebuilt it inside Flex.

Full caller history on screen, smart routing with automatic voicemail after 20 seconds, and TaskRouter logic so one contact never opens duplicate tasks.

Read the case study →
100% of missed calls captured. They used to just disappear.
30–40% faster resolution, with full context on screen.
0 duplicate tasks, even in the bursty hours.
"Whatever the project takes, Gonzalo either knows how to do it, or he'll learn how with efficiency. It was an absolute pleasure working with him."
Mario J. Wunderlich — CEO, Lionmane Software
03 — Where to start

Every engagement starts with the communication audit.

I go through your phone, WhatsApp, SMS and the automations you already run, the way I go through my own production systems. Then I show you where the money is leaving and what it costs to stop it.

Paid and limited. I confirm I can actually help before I send a fixed quote.

Apply for an audit About one week, start to finish
What you walk away with
01A written report: every gap, and what each one is likely costing you 02An architecture diagram of what you run today and what it should look like 03A call where I walk you through it and you dig into anything 04Prioritized next steps, whether you fix it yourself, with your team, or with me
04 — On camera

I build these systems on YouTube, failures included.

Real builds with Twilio, WhatsApp and AI agents, in Spanish. Each one gets an English write-up on the blog.

Latest from the blog

All posts →
05 — For developers

Building this yourself? I can shorten the road.

Mentorship

One-on-one sessions on Twilio, WhatsApp, voice agents and getting LLM systems to production. Bring your code, your architecture, or your career question.

Ask about mentorship →

Community

Coming soon

A space for devs building communication and AI systems: share what works in production, and find the next job or project.

06 — Questions

What people ask before we talk.

I build the communication systems other teams depend on: Twilio voice and contact centers (Flex), the WhatsApp Business API, AI voice and WhatsApp agents, and the automations around them. I work with businesses, with agencies that resell the work under their own brand, and with developers through tutorials and mentorship.