What services does Gonzalo Gomez offer?

Gonzalo Gomez specializes in AI-powered communication systems: Twilio Voice, Flex, and WhatsApp Business API, voice agents built with ElevenLabs and modern LLMs, SMS and messaging automation, and integration of these systems into production applications. He also offers a Communication Audit to identify where a business's communication setup is losing money and what it costs to fix it.

What technologies does Gonzalo Gomez specialize in?

Gonzalo specializes in: Laravel (PHP framework), Vue.js, React.js, Node.js, Livewire, Twilio API (Voice, SMS, WhatsApp), AWS cloud services, MySQL databases, API development, and AI integration. He focuses on building scalable SaaS products and developing AI agents for voice and messaging platforms.

Where is Gonzalo Gomez based?

Gonzalo Gomez is a senior software engineer based in Buenos Aires, Argentina. He works remotely with clients worldwide, serving businesses in Argentina, United States, and globally. He is fluent in both Spanish and English.

What is Gonzalo Gomez's experience level?

Gonzalo Gomez is a Senior Full Stack Web Developer with 7+ years of professional experience. He has delivered 30+ custom software projects, processes 250,000+ messages and calls per month through his solutions, and maintains a technical blog with 1,300+ monthly readers. His expertise spans SaaS development, AI integration, and enterprise automation.

How can I contact Gonzalo Gomez for a project?

You can reach Gonzalo Gomez through the contact form at https://ggomez.dev#contact or start with a Communication Audit at https://ggomez.dev/audit to get a written analysis of your current setup and a clear list of next steps.

Does Gonzalo Gomez work with startups or only established companies?

Gonzalo works with businesses of all sizes - from startups to established enterprises. He helps companies ship MVPs, optimize infrastructure, and modernize their digital operations. His experience includes building scalable SaaS platforms, AI-powered automation systems, and custom communication solutions that grow with your business.

Gonzalo Gomez | AI Voice & Messaging Automation

How it works

Step 1

We map your communication workflows, bottlenecks, and integration constraints before touching any code.

Step 2

I assess Twilio configuration, messaging logic, AI integration points, cost structure, and failure modes.

Step 3

Clear scope, realistic timeline, and explicit risks: everything is delivered including what the system will and won't do.

Step 4

Incremental delivery with functional milestones. No surprises at handoff: you see and test the system as it comes together.

Step 5

Reliability testing, load scenarios, error handling, and failover for voice and messaging infrastructure.

Step 6

Full handoff with operational runbooks so your team can maintain what I built and iterate on it after our engagement ends.

Frequently Asked Questions

Most projects are completed within 2-4 weeks, depending on complexity. Simple chatbots can be deployed in as little as 1 week, while more complex voice agents with custom integrations may take longer.

I work primarily with Twilio and 11Labs for voice and messaging, n8n for workflow automation, and integrate with popular CRMs, calendars, and business tools. I also work with modern LLMs like OpenAI, Claude, and open-source models.

Yes, I offer maintenance packages and ongoing optimization to ensure your automation continues to perform at its best. This includes monitoring, updates, and adjustments based on performance data.

Clients typically see 40-60% reduction in manual customer support time and 24/7 availability without additional staffing costs. Many clients report payback within the first 2-3 months of deployment.

Absolutely. I specialize in integrating AI solutions with existing systems including Laravel, React, Vue.js, NextJS, and various APIs. The goal is to enhance your current infrastructure, not replace it.

I don't deal in hypotheticals. Here is what I've shipped.

Twilio Flex · Contact center

An agency hired me to build the Twilio Flex contact center one of their clients was counting on.

The setup was a mess. Agents had no history on incoming calls, so they had no idea who they were talking to. Unanswered calls just vanished and nobody got called back. And the same contact would open three or four duplicate tasks at once. None of that scales, and the agency's client was feeling it.

I rebuilt it into a real omnichannel contact center inside Flex. Custom plugin so the agent sees every past call and message the second a new one lands. Smart routing through Studio and Functions: if nobody answers in 20 seconds, the call drops into an automated voicemail flow instead of disappearing. TaskRouter logic so one contact never opens more than one active task. Even a custom ringtone so agents don't miss calls when the browser tab isn't focused.

What changed:

✓100% of missed calls captured (they used to just disappear)
✓Conversations resolved 30 to 40% faster, with full context on screen
✓Zero duplicate tasks, even in the bursty hours

"Gonzalo was truly exceptional. He went above and beyond to get things done. We boosted customer satisfaction by 45%." -- Jesse Fowler, CEO, OSC Web Design

Read the case study →

WhatsApp API · Whitelabel

WhatsApp automation that other agencies put their own logo on.

Elevate Automations needed WhatsApp Business API they could resell to their own clients as a whitelabel product. I built the engine behind it: real-time conversations, bulk messaging, and dynamic scheduling, solid enough that an agency could sell it as theirs and stake their name on it.

This is the one that says I'm not the guy who builds you a WhatsApp bot. I'm the guy other builders call when their own clients are depending on it.

"Gonzalo is a real expert in WhatsApp and Twilio integrations. It's been a pleasure working with him." -- Gonzalo Guitar, CEO, Elevate Automations

Production · Law firm CRM

A Los Angeles law firm running its whole intake on tools that were never built to talk to each other.

They needed to handle heavy call volume and book appointments across multiple offices without things falling through the cracks. I built the platform from scratch and kept building it as the firm grew.

It started as call handling and scheduling and turned into a full CRM. Calls through Twilio, recordings pulled by OnSIP into AWS so managers can review them, appointments syncing both ways with Google Calendar and Outlook, real-time updates through Pusher, client files and multi-location scheduling in one place.

The part that matters: it holds up under 500 concurrent users and 20-plus background jobs running at once. This is not a prototype. It is production infrastructure a law firm has trusted and kept expanding for over a year.

Read the case study →

AI Voice · UAE telecom

AI voice calls into the UAE, wired into an app that was already live.

AI Boost had a NextJS app and an in-house telecom engineer, and needed AI-driven voice calls to UAE numbers running through Twilio without breaking what was already there. I worked alongside their telecom and frontend teams to get it in cleanly and troubleshoot the edge cases as they came up.

Proof this holds across borders and drops into systems that already exist, not just greenfield builds.

"His deep experience was evident. Proactive, collaborative, and instrumental in troubleshooting. Highly recommended." -- Sanjana Bandara, CEO, AI Boost LLC

100% Free Consultation

Let's talk about your project and how can automation & custom software help you achieve your goals. I'll get back to you in less than 24 hours.