I help companies design, audit, and scale real-world communication platforms with technical rigor and clear strategic tradeoffs
Step 1
We map your communication workflows, bottlenecks, and integration constraints before touching any code.
Step 2
I assess Twilio configuration, messaging logic, AI integration points, cost structure, and failure modes.
Step 3
Clear scope, realistic timeline, and explicit risks — everything is delivered including what the system will and won't do.
Step 4
Incremental delivery with functional milestones. No surprises at handoff — you see and test the system as it comes together.
Step 5
Reliability testing, load scenarios, error handling, and failover for voice and messaging infrastructure.
Step 6
Full handoff with operational runbooks so your team can maintain what I built and iterate on it after our engagement ends.
Voice agents, chatbots, and automations that handle customer conversations at scale. Built on Twilio and modern AI.
Deploy intelligent voice agents that handle inbound support, outbound sales calls, and appointment scheduling. Built on Twilio Voice with LLM-powered conversations.
WhatsApp and SMS chatbots that qualify leads, answer FAQs, and route conversations to your team when needed. Available 24/7 across channels.
Trigger outbound calls when forms are filled. Sync CRM data in real-time. Connect your tools with n8n and custom integrations that run without intervention.
Integrate OpenAI, Claude, or other LLMs into your existing applications. Prompt engineering, cost optimization, and production-ready deployments.
Protip: you can find these testimonials & more in my Upwork profile
Jesse Fowler
CEO, OSC Web Design
"Gonzalo was truly exceptional in his work and support. Many times he went above and beyond to make sure a task was completed on time. This is the ideal candidate that I look for when bringing them into the team and I will continue to use Gonzalo for other tasks and projects."
Mario J. Wunderlich
CEO, Lionmane Software
"Gonzalo is an A+ developer and A+ team player. The work he did for us was exceptional, from development to helping us lead and then manage a project, he excelled at every task, and always with a positive 'can do' attitude. Whatever the project takes, Gonzalo either knows how to do it, or he'll learn how with efficiency. Lastly, Gonzalo is very effective at communicating a project's status, which is a large part of his success. It was an absolute pleasure working with him."
Sanjana Bandara
CEO, AI Boost LLC
"Gonzalo did an excellent job supporting our team with Twilio and telecom integration. His deep experience was evident, he worked closely with our telecom engineer and frontend team (nextjs app) to help implement our AI-based coding system smoothly. He was proactive, collaborative, and instrumental in troubleshooting issues as they came up. We truly appreciate his commitment and contribution to the project. Highly recommended!"
Gonzalo Guitar
CEO, Elevate Automations
"Gonzalo is a real expert in WhatsApp and Twilio integrations. It’s been a pleasure working with him."
Let's talk about your project and how can automation & custom software help you achieve your goals. I'll get back to you in less than 24 hours.