Posts
Supercharge Your Contact Center: Building Custom Twilio Flex Plugins with React
April 30, 2025IntroductionTwilio Flex is often sold as the programmable contact center, but too many companies just scratch the surface. With custom plugins, you can turn Flex... Continue reading
Stop Overbuilding: Start With Twilio Flex and Grow When You Need To
April 22, 2025Introduction In the rush to deliver seamless customer service, too many companies fall into the trap of overbuilding their contact center infrastructure. They invest heavily upfront—custom... Continue reading
Twilio: Create an A2P 10DLC Campaign
April 08, 2024IntroductionIf your company requires to implement a messaging service to send, for example, SMS reminders for appointments, booking confirmations or any other message of any... Continue reading
The ultimate guide to sending SMS using PHP and Twilio
September 16, 2024IntroductionGoing with PHP and Twilio to send SMS is a powerful combination. Whether you're looking to build a webapp, a webservice, or even a script... Continue reading
Laravel and Twilio: Cloud communications in a nutshell
April 05, 2024IntroductionIn a previous chapter, I added a small guide with my tips on how to get your 10DLC phone number verified in Twilio, but I... Continue reading